How We Work

The quality of Wood-Mode and Brookhaven is impeccable, so our approach to customers is casual and non-threatening. When you enter our showroom, feel free to take a look at our beautiful displays. We invite you to take your time comparing the various styles and features available.

When you're ready, our sales staff can provide you with a full description of our cabinetry and its many features, answering any questions you may have.

If you're considering purchasing a Wood-Mode or Brookhaven kitchen (or other room) from us, the next step is to determine the approximate cost of the cabinetry. Upon furnishing us with your room dimensions and cabinet selection, we will be able to provide you with a free estimate. If you're satisfied with the estimate, we can then begin to explore layout options.

 

We will proceed with a visit to your home by our professional designers, who will obtain accurate dimensions, evaluate the space, and realize design possibilities. We offer a very personalized design service based on a customer's individual needs. At the time of the home visit, we require a non-refundable retainer fee which will be credited toward the cabinetry purchase. Accurate floor plans, elevations and/or renderings are then developed and approved by the customer.

After your cabinetry order has been placed, we work closely with you and the various tradespeople involved in your project: lighting specialists, granite suppliers, Corian fabricators, and construction and finish carpenters. When the cabinets are delivered to your home, you may work with your own contractor or with one that we recommend. Family Kitchens remains involved throughout the entire installation process in order to ensure your complete satisfaction.

 

 

FAMILY KITCHENS
272 Highland Avenue • Salem, MA 01970
tel 978-745-7700 • fax 978-745-0234 • email famkit@familykitchens.com